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Covid -19 Patient Information

Measures taken to resume at Milner Dental Care:

As of June 1, the updated guidance for Dentists states that Dentists in Ontario are currently permitted to provide in-person care for all deferred, non-essential, and elective services, in addition to emergency and urgent care.

In our office we have met all the RCDSO recommendations and additional protocol to ensure a safe environment for our patients and staff.

  • Our reception area has been changed to allow for minimal contact space
  • Following social distancing protocol, we are limiting the number of people in the waiting room
  • Non-essential items have been removed from the office, reception area and operatories
  • Plexiglass sneeze guard shields have been installed at key contact points to act as physical barriers in the reception area
  • Signage of hand hygiene, respiratory hygiene, physical distancing and symptoms of COVID-19 have been posted in common and reception area
  • We are running 3-stage Hyper HEPA filter air purifier (IQ Air) to clean the air in the office
  • We will pre-screen patients over the phone for COVID-19
  • We are requesting patient to wear a mask when entering the office
  • We are requesting anybody accompanying the patient to wait outside the office unless they need to assist the patient
  • We are performing temperature check on patients and asking screening questions upon their arrival
  • We are providing hand sanitization for patient upon their entering and leaving the office
  • We are providing 1% hydrogen peroxide or 1% providone-iodine anti-viral mouth rinse to patients before appointment
  • We are providing appropriate personal protective equipment (PPE) to staff by setting and procedure
  • We have sealed our operatories to reduce aerosol transmission
  • We are equipped with chairside 5 stage DuraMax extraoral suction system to evacuate aerosol
  • We are sterilizing our office every 2 hours and operatories after completing procedure


COVID-19

Contact Us

We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form below.